Privacy Policy

1. Introduction

Moving Forward Small Business ("MFSB," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Internal Management System platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and Circle.so membership credentials
• Assessment Data: Responses to strategic assessments, business challenges, and recommendations
• Usage Data: Framework access, AI Assistant conversations, and platform activity
• User-Generated Content: Saved content, testimonials, and feedback
• Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information to:

• Provide and maintain the platform and its features
• Personalize your experience with framework recommendations
• Improve our AI Assistant and training content
• Communicate important updates and support
• Analyze platform usage and improve our services
• Ensure security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in platform operations (hosting, analytics, AI services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data. Our platform is built on the Base44 platform, whose infrastructure is independently certified to SOC 2 Type II and ISO 27001. Protections include:

• Encryption: Your data is encrypted in transit (TLS) and at rest using industry-standard methods.
• Per-user data isolation: Row-level security scopes every record to its owner, so one member cannot read, edit, or delete another member's data — even by guessing a record ID.
• Authentication: Sessions are protected through Base44's built-in, industry-standard authentication system.
• Clickjacking protection: Our platform cannot be embedded inside another website.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You can review our full security practices on our Security & Trust page.

6. Data Retention & Right to Deletion

We retain your personal information only for as long as your account is active or as needed to provide our services and meet legal obligations. You own your data and have the right to deletion (the "right to be forgotten"): you may request permanent deletion of your account and all associated records at any time by emailing support@movingforwardsmallbusiness.com. We will process verified deletion requests promptly, except where retention is required by law.

7. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though this may limit platform functionality.

9. Children's Privacy

Our platform is intended for business professionals and is not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Moving Forward Small Business
Email: support@movingforwardsmallbusiness.com
Phone: 646-643-7881