AI Usage & Governance Policy

Moving Forward Small Business ("MFSB," "we," "us," or "our") uses artificial intelligence to help small business owners learn faster, plan smarter, and grow with confidence. We are committed to using AI responsibly, transparently, and in ways that respect your data and your trust. This policy works alongside our Privacy Policy and Terms of Service.

AI helps power several features across our platform, including:

• Business insights & analysis — synthesizing your inputs into recommendations.
• Content & framework generation — drafting action plans, summaries, and training material.
• Market & research assistance — surfacing relevant information and ideas.
• Personalized recommendations — suggesting frameworks and pathways based on your goals.
• The AI Assistant — answering questions about our frameworks and your strategy.

Wherever AI generates content, we label it with an "AI-Generated" badge so you always know its source.

• Transparency: We clearly disclose when content is AI-generated.
• Human Oversight: AI outputs are drafts and recommendations — a human always reviews and approves before anything is acted upon.
• Fairness & Bias Mitigation: We work to reduce bias and monitor outputs for fairness.
• Accountability: We take responsibility for how AI is used on our platform and provide a way to report concerns.

• We do not sell your data. Your personal and business information is never sold.
• We do not train third-party models on your private business data. Your inputs are used to fulfill your request, not to train foundation models.
• Trusted providers. AI requests are routed to leading third-party model providers under their enterprise data-protection terms.
• Encryption. Data is encrypted in transit and at rest, and access is protected by authentication and per-account data isolation.

AI can occasionally produce inaccurate or incomplete results ("hallucinations"), especially in niche or highly specific situations. Content generated by AI on this platform is provided for educational and planning purposes only and is not professional legal, financial, tax, or accounting advice. Always verify important facts and consult a qualified professional before making business decisions.

When using our AI-powered features, you agree not to:

• Input data you are not authorized to share.
• Use AI to generate deceptive, discriminatory, harmful, or unlawful content.
• Rely on AI output as final, professional advice without human review.
• Attempt to access systems, credentials, or data beyond your account.

We may update this policy as our use of AI evolves and as laws change. Updates will be posted on this page with a revised date. If you have questions about this policy or how we use AI, please contact us:

Moving Forward Small Business
Email: support@movingforwardsmallbusiness.com
Phone: 646-643-7881